Support
Here to help you and your partner keep your sky running smoothly.
Reach us anytime at
lumasolapp@gmail.comHow does pairing work?
When you first open Luma + Sol, one partner creates a sky and shares a private pairing code with the other. Entering that code links your two accounts into one shared sky — nightly questions, streaks, moods, and star-mail all live there from that point on.
How do I cancel Supernova?
Supernova is billed through the App Store, so it's cancelled from your device rather than inside the app. Open Settings on your iPhone, tap your name at the top, tap Subscriptions, choose Luma + Sol, and tap Cancel Subscription. You'll keep Supernova until the end of your current billing period.
How do I delete my account?
Open Luma + Sol, go to Settings → Delete account, and confirm. This permanently removes your account and your side of the shared sky. See our Delete Account page for more detail.
What happens to our sky if we unpair?
If either partner deletes their account, the shared sky is no longer accessible, since it exists only for a paired couple. We recommend saving any Telescope photos you'd like to keep beforehand.
Managing your data? Learn how to delete your account.