Support

When you first open Luma + Sol, one partner creates a sky and shares a private pairing code with the other. Entering that code links your two accounts into one shared sky — nightly questions, streaks, moods, and star-mail all live there from that point on.

Supernova is billed through the App Store, so it's cancelled from your device rather than inside the app. Open Settings on your iPhone, tap your name at the top, tap Subscriptions, choose Luma + Sol, and tap Cancel Subscription. You'll keep Supernova until the end of your current billing period.

Open Luma + Sol, go to Settings → Delete account, and confirm. This permanently removes your account and your side of the shared sky. See our Delete Account page for more detail.

You can leave a couple without deleting your account (Settings → Disconnect your galaxy). When you leave, you can choose to keep a private archived copy of your own memories, and your partner keeps their copy of the shared sky. Deleting your account is different: if you're the last member of a couple, that permanently removes the couple's shared data. Either way, we recommend saving any Telescope photos you'd like to keep beforehand.

If your partner sends something abusive, you can leave the couple at any time from Settings → Disconnect your galaxy — that ends their access to anything you share from then on. To report it to us, email lumasolapp@gmail.com with your account email and what happened. We act on reports of harmful content within 24 hours and respond to everything else as quickly as we can.